Staff+ Software Engineer, Claude Managed Agents

Role details

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for experienced backend and distributed systems engineers to join the Agentic Systems team within our Platform organization. Agentic Systems builds Claude Managed Agents: the hosted platform for building, running, and scaling production agents on Claude. Instead of every developer hand-rolling an agent loop, sandboxed execution, state management, credential handling, and error recovery — and reworking all of it with every model release — Managed Agents pairs an Anthropic-built agent harness with production infrastructure for sessions, environments, tools, memory, and permissions, exposed through a small set of composable APIs designed to stay stable as models and harnesses evolve. It powers agentic products inside Anthropic as well as those built by customers on the Claude Platform. Managed Agents is in public beta and growing quickly, and this is still an early team with a lot of surface area left to define. You'll drive 0 → 1 efforts from ideation through GA, own systems end to end from API design through operations, and partner closely with product, research, developer experience, and go-to-market teams to figure out what "managed" should mean for the next generation of agents. You should be comfortable going deep on hard distributed systems problems, care about APIs as a product in their own right, and be motivated by turning ambiguous ideas into high-quality, shipped platform capabilities that other engineers build their products on. What you'll do Scale the platform. Managed Agents runs long-lived, stateful sessions that execute autonomously for minutes or hours/days, persist through disconnections, and resume cleanly — across Anthropic-hosted sandboxes, self-hosted environments on customer infrastructure, and other clouds. You'll design and operate the systems underneath that: durable session and event storage, sandbox orchestration, streaming, scheduling, and multi-tenant isolation. Reliability, latency, and cost efficiency are product features here, and you'll own them in production. Evolve the harness — and prove it with evals. The harness is the loop that calls Claude, routes tool calls, manages context (caching, compaction, memory), and recovers from errors. Harnesses encode assumptions about what the model can't yet do on its own, and those assumptions go stale as models improve. You'll work alongside research to revisit them with each model generation, build the eval infrastructure that measures harness quality against research baselines and real customer workloads, and hold the bar that lets us say our harness gets the most out of Claude. Help builders get the most out of Claude. Our customers — internal and external — are building agents both as products for their users and to transform their own operations. You'll ship the capabilities that raise the ceiling on what those agents can do: outcome-driven execution where developers specify success criteria and a budget and Claude iterates until it gets there, multi-agent orchestration, memory, and the observability and tracing that make long-running agents debuggable. The goal is the highest intelligence per dollar of any agent platform, delivered safely. Design APIs that outlast their implementations. Agents, environments, sessions, vaults, and event streams are interfaces thousands of developers build against and that our own products depend on. You'll shape those primitives — versioning, ergonomics across API, SDK, and CLI, sensible defaults, escape hatches — with the expectation that the implementations underneath will change many times while the contracts hold. You might be a good fit if you: Have a minimum of 8 years of practical experience as a backend, distributed systems, or infrastructure engineer Have built and operated stateful, long-running, or high-throughput systems in production — workflow orchestration, streaming, storage, container or job orchestration — and can reason rigorously about durability, consistency, failure modes, and cost Have strong product sense and treat API design as a craft; you care about the developer on the other side of the interface and can ideate and execute product strategy with cross-functional partners in new domains Are excited by 0 → 1 work and comfortable navigating ambiguity, and have ideally operated in both early-stage and more mature team or company settings Use Claude or other AI tools as a core part of how you build software, and have opinions about what makes an agent harness good Take full ownership of your work — from design through build, deployment, and operations (including on-call), to iterating on and improving what you ship Care about building systems that other engineers and businesses love to use, and about doing so safel Strong candidates may also have: Built or contributed to an agent harness, agent framework, or LLM orchestration layer — tool execution, context management, memory, or multi-agent coordination Worked on an AI or ML platform (model serving, inference infrastructure, developer tooling) at an AI lab or an AI-native product company, or led adoption of AI-driven development inside an engineering organization Built evaluation or benchmarking infrastructure for LLM or agent systems Experience with durable execution or workflow engines, sandboxed code execution, or container runtimes Shipped public developer platforms, APIs, or SDKs used by external developers at scale Deadline to apply: None. Applications will be reviewed on a rolling basis. Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compens