Engineering Manager, Platform Reliability

Role details

We're looking for an Engineering Manager who combines strong technical judgment with people leadership to help build the systems and team practices that keep Asana resilient at scale. This role is a great fit for someone who enjoys turning broad reliability problems into clear priorities, and can balance foundational engineering work with iterative delivery. You'll help shape what Platform Reliability means at Asana while building a team that ships durable systems, strong operational practices, and high-trust partnerships. You will define the reliability roadmap for a rapidly growing global platform, transforming reliability into a core architectural advantage. You'll partner closely with platform engineering, infrastructure, and product teams in Warsaw, Reykjavik and San Francisco to protect Asana under real-world load, improve how traffic and failure modes are handled, and ensure reliability is designed in rather than added later. This is a role for someone who can lead through influence, coach engineers, and raise the bar for execution and collaboration. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve Build and lead a new Platform Reliability team, hiring and developing engineers while setting a clear standard for collaboration, ownership, technical excellence and growth. Partner with technical leaders to define the roadmap for core reliability systems such as load shedding, rate limiting, circuit breakers, traffic controls, and other platform guardrails. Establish and evangelize best-in-class operating practices for incident response, postmortems, and proactive risk management through SLOs and capacity planning. Work across platform and infrastructure teams to embed reliability into architecture, planning, and delivery from the start of new initiatives. Lead end-to-end projects from scoping and design through rollout, making thoughtful tradeoffs between speed, safety, and long-term maintainability. Build a culture of strong engineering execution through coaching, feedback, code reviews, and technical mentorship. Use incidents, metrics, and customer impact to continuously refine priorities and make the team more effective over time. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. Strong software engineering background and can contribute meaningfully to technical discussions, design tradeoffs, and execution even if you are primarily a people leader. 5+ years of engineering management experience, ideally with backend, infrastructure, or reliability-focused teams. Familiarity with building and operating services in the cloud (e.g. AWS) and/or using cloud-native systems (e.g. Kubernetes). Experience in building and operating production systems at scale, and you care deeply about failure modes, resilience, and graceful degradation. Being comfortable working with distributed systems concepts such as backpressure, capacity planning, traffic management, and explicit reliability targets. Favoring long-term solutions over quick fixes and automation over manual labor. You are an excellent coach and communicator who helps engineers grow, creates clarity in ambiguous situations, and strengthens collaboration across teams. Ability to partner with product, infrastructure, and engineering leadership to make tradeoffs and drive decisions. Demonstrated curiosity about AI tools and emerging technologies, including the opportunities they provide in production engineering. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Generous, transparent and fair compensation system (base salary and RSUs) Contract of Employment (and the option of 50% tax deductible costs for author's rights usage in respect of applicable roles) Health insurance with dental and travel coverage (Lux Med) Breakfast and lunch catering on the days that you work from the office Vacation allowance Career growth budget Home office setup budget Gym/Fitness card Fertility healthcare and family-forming support with Carrot Mental Health Support in Modern Health Group life insurance MacBooks with all necessary accessories For this role, the estimated base salary range is between 43 500 - 49 000 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortl