Manager, Software Engineering

Role details

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Position Overview As a Manager, Software Engineering in the Services organization, you will have the opportunity to lead the development of analytics applications that sit atop vast datasets gathered by retail stores, restaurants, banks, and other consumer-focused companies. Innovative product opportunities, modern business questions, and intricate datasets present uniquely challenging problems that we are eager to take on. Mastercard's next-generation platform blends industry-leading analytics, advanced software architecture, and the latest web technologies to face these problems. Our software is required to effectively decipher analytically complex insights from these problems, on which businesses base multi-million-dollar business decisions. As a member of the Business Experimentation & Optimization team, you will apply your full-stack development skills to building industry-leading business experimentation software that brings sophisticated analytic techniques to business users around the world. We are rapidly expanding our product offerings and innovating on how we deliver Business Experimentation & Optimization solutions to our clients. What is Services organization? The Services organization is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful insights and tools to drive fact-based decision-making. Centered on data-driven technologies and innovation, our services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. We are looking for passionate, talented technologists who share our vision of empowering our customers to make better, fact-based decisions to join us and help shape our team's growth. Who is Mastercard? Mastercard is the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, and a technology innovation lab. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. Role As a part of Business Experimentation & Optimization, you will build revolutionary products that advance how businesses all over the world seize the most value from their data. As a Manager, Software Engineer within the Business Experimentation & Optimization team, you will: • Formally supervise, coach, and develop a high-performing development team • Provide strategic leadership related to specific applications and systems, or software-development methodologies • Lead large-scale projects from inception to release • Lead design of major, complex parts of the platform with high-quality development • Define state-of-the-art service-oriented software architectures • Spend 50% of your time on active software development tasks • Lead planning and scoping features for the team • Build features used by some of the world's largest organizations to make multi-million dollar decisions • Critically review the code and guide the team with a focus on improving the code quality • Play a key role in shaping the direction of engineering processes through working on a small team empowered to organize and run the team as they see fit • Mentor junior engineers and teammates • Collaborate across teams with exceptional peers who are passionate about what they do Ideal All About You • Experience managing, coaching, and guiding high-performing software development teams • Experience with full-stack, data, and cloud technologies such as Databricks, AWS (Data Services + Agentic/ML Services including EMR, Agent Core, Bedrock, etc), .NET/C#, Java, Spring Boot, React, Python, Spark, or similar. • Experience solving and implementing scalable solutions to solve complex problems • Experience with AI tools like GitHub Copilot, Claude Code, etc., and their effective usage in PDLC is highly preferred. • Proficiency with advanced object-oriented programming, design principles, refactoring, microservice development, and databases • Strong understanding of web technologies and server-side technologies for developing microservices • Strong understanding of microservices development and integration of microservices with UI technology • Passion for analytical/quantitative problem solving • Motivation, creativity, self-direction, and desire to thrive on small project teams • Prior experience leading a team or mentoring other engineers, both technically and professionally preferred • Superior academic record with a degree in Computer Science or related technical field • Strong written and verbal English communication skills Mastercard is an equal opportunity employer that values diversity and inclusion. Applicants will be considered and treated without regard to gender, gender identity, race, color, ethnicity, national origin, religion, sexual orientation, veteran or disabled status, or a