Staff Engineer - Business Systems

Role details

About Team The IT SaaS Engineering Team is the backbone of MongoDB's go-to-market operations. We build and run the Salesforce platform — with the automation, security, and governance that Sales Operations, Revenue Operations, Security, and Compliance rely on daily to manage customer relationships and drive business growth. Role Overview We're hiring a Staff Salesforce Engineer to own the architecture, design, and evolution of our CRM platform. This role combines deep technical leadership, hands-on solution design, and a modern engineering mindset that embraces AI-powered development responsibly. As a senior individual contributor, this person sets technical direction and raises the engineering bar through architecture, design, and mentorship. What You'll do Lead architecture, design, and development of scalable Salesforce solutions — custom applications, automations, and integrations Translate business requirements into secure, maintainable, technical solutions aligned with long-term platform strategy Partner with business stakeholders, product teams, and engineering to refine requirements and deliver high-quality solutions Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design Drive platform optimization across performance, scalability, usability, and governance Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management Troubleshoot complex production issues and drive long-term, scalable resolutions Identify tech debt and drive modernization efforts across the Salesforce ecosystem Leverage AI-powered engineering tools (Apex Guru, GitHub Copilot, Salesforce Agentforce Vibes, Claude Code) to improve productivity and code quality — with strong judgment on security, privacy, and accuracy. Responsibilities Provide technical leadership through architecture reviews, design reviews, code reviews, and engineering best practices Act as a subject matter expert on Salesforce development, platform capabilities, automation, integrations, and scalable CRM solution design Lead technical design sessions and identify gaps between current-state and future-state solutions Evaluate emerging technologies, frameworks, and engineering practices, and drive proof-of-concepts where appropriate Mentor engineers across the team and foster a culture of ownership, collaboration, continuous learning, and engineering excellence Support team growth by coaching, developing talent, and helping build a high-performing engineering organization Influence business and technical stakeholders through strong communication, sound judgment, and effective problem-solving Operate effectively in a fast-changing environment by managing priorities, driving accountability, and ensuring high-quality execution Minimum Requirements Bachelor's or Master's degree in Computer Science, Information Systems, or a related field 12+ years of Salesforce engineering or technical leadership experience within global SaaS organizations 2+ years directly managing engineering teams — hiring, performance management, and career development Strong hands-on experience with Sales Cloud (opportunity/lead management, forecasting, territory/assignment rules) and Experience Cloud (portal architecture, sharing sets, guest user security, community licensing) required. Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and platform customization Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery Salesforce certified Application Architect and System Architect certifications strongly preferred Success Measures In 3 months, you will: Develop a strong understanding of MongoDB’s Salesforce ecosystem, business processes, and technical landscape. Build trusted relationships with key stakeholders and engineering partners. In 6 months, you will: Lead the technical design and successful delivery of critical Salesforce initiatives. Establish yourself as a trusted technical leader within the Sales Apps team. In 12 months, you will: Be the go-to technical leader for Salesforce architecture, complex solution design, and platform strategy. Elevate team quality through strong technical leadership, mentoring, and scalable engineering practices About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.