Senior Manager, Solutions Architecture - New Logo

Role details

About Us Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! Role Summary The Senior Manager, Solutions Architecture (New Logo) leads a team of Solutions Architects within Temporal’s New Logo organization. This leader is responsible for building, coaching, and scaling a high-performing pre-sales technical team focused on landing new enterprise customers on Temporal Cloud. The team partners closely with Strategic Account Executives throughout the acquisition motion, helping prospective customers evaluate the suitability of their applications for Temporal’s platform, understand the technical advantages of our cloud service, and build the technical conviction needed to become a Temporal customer. Temporal Cloud is what this team is selling, and the right leader will ensure every engagement clearly articulates its value. The ideal candidate combines deep technical credibility with a proven track record of leading solutions-oriented teams in open-source or developer-infrastructure companies. They understand enterprise acquisition, complex technical sales cycles, and the importance of rigorous qualification and technical discovery. They bring intellectual curiosity, process discipline, urgency, and a strategic mindset to sales engagements—knowing where to focus, how to prioritize, and how to move an opportunity efficiently from initial interest to technical win. What You’ll Do Team Leadership & Development Recruit, hire, onboard, and develop a team of Solutions Architects supporting strategic new-logo acquisition. Establish clear performance expectations, coaching rhythms, technical standards, and career development paths for direct reports. Foster a culture of curiosity, technical excellence, customer obsession, urgency, and accountability across the team. Develop the team’s ability to engage credibly with software engineers, architects, technical decision-makers, and executives. Drive consistent execution through defined processes for qualification, technical discovery, demonstrations, proof-of-value engagements, and deal support. Coach Solutions Architects to balance technical depth with commercial judgment and a strong commitment to advancing qualified opportunities. Sales Strategy & Process Partner closely with New Logo Sales leadership and Strategic Account Executives to develop and execute account-based acquisition strategies. Ensure the team conducts thorough, high-quality technical discovery to identify the right use cases and champion the right solutions for prospects evaluating Temporal for the first time. Prioritize team resources against the highest-impact opportunities, balancing pipeline coverage, deal quality, technical complexity, strategic importance, and likelihood of conversion. Bring rigor and repeatability to the pre-sales process, from qualification through technical win, while adapting to each prospect’s unique context. Serve as an escalation point and strategic advisor on complex, competitive, or high-value new-logo engagements. Help the team surface additional opportunities through technical discovery, developer engagement, and community signals. Technical Leadership Guide the team in positioning Temporal successfully against competing technologies, internally developed systems, and alternative architectural patterns. Ensure Solutions Architects can educate prospects on both the technical benefits and limitations of Temporal’s platform and cloud service. Help the team explain how Temporal supports reliable applications, distributed systems, application modernization, and emerging AI and agentic workloads. Maintain a hands-on understanding of Temporal’s product, architecture, supported development languages, cloud service, roadmap, and engineering developments. Ensure technical demonstrations and evaluations are grounded in customer discovery rather than generic product walkthroughs. Act as a voice of the prospect and market back into Product, Engineering, Marketing, and Developer Relations. Cross-Functional Collaboration Work closely with Sales Development and Marketing to support target-account strategies, technical campaigns, field events, and pipeline-generation programs. Partner with Developer Relations and Marketing on field content, practitioner education, competitive positioning, and technical storytelling. Collaborate with Product and Engineering to surface prospect needs, feature requests, objections, competitive patterns, and market trends. Work closely with Customer Success, Professional Services, and Developer Relations to ensure seamless transitions from new logo close to onboarding and early adoption. Convert lessons from successful and unsuccessful evaluations into reusable playbooks, objection handling, demos, reference architectures, and enablement. What You’ll Bring Experience 5+ years of experience in Solutions Architecture, Sales Engineering, or a comparable customer-facing technical role, with at least 2 years managing or leading a technical pre-sales team. Proven experience supporting enterprise new-logo acquisition and complex technical evaluations. Proven success in open-source, developer-tools, or infrastructure-software companies. You understand the unique dynamics of selling to and with develo