Software Engineer | AI & Automation

Role details

Who is Trace3 ? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: The Software Engineer | AI & Automation is responsible for designing, building, integrating, and deploying software solutions that use artificial intelligence to automate business processes and improve how employees work across the organization. This is a software engineering role with a specialization in AI, focused on building production applications, APIs, enterprise integrations, AI agents, copilots, and intelligent workflows. The role will initially support AI initiatives across executive leadership, Sales, Operations, Legal, IT, and other business functions. The ideal candidate is a strong software engineer with hands-on experience using modern large language models (LLMs) and AI technologies to solve real business problems. This role works across the full engineering lifecycle—from translating business requirements into technical solutions through development, deployment, monitoring, and continuous improvement. Trace3 primarily operates within the Microsoft Azure ecosystem. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Software & Application Development Design, develop, test, and maintain production software applications and services. Build backend services, APIs, integrations, and reusable application components, primarily using Python. Translate business requirements into practical and scalable technical solutions. Develop reliable software using sound engineering practices including testing, source control, logging, error handling, authentication, and security. Build reusable components and patterns that can support multiple applications and automation use cases. AI Application & Agent Development Design and build AI-powered applications, agents, copilots, and intelligent workflows. Integrate large language models into applications using cloud-hosted, commercial, or open-source models. Build workflows that allow AI applications to retrieve information, call tools and APIs, and perform controlled business actions. Develop solutions using concepts such as RAG, prompting, structured outputs, embeddings, semantic search, and tool/function calling. Evaluate and improve AI application accuracy, reliability, performance, and cost. Implement appropriate validation, guardrails, fallback behavior, and human oversight where needed. Enterprise Integration & Automation Integrate applications with enterprise platforms such as Microsoft 365, ServiceNow, NetSuite, databases, internal systems, and third-party SaaS platforms. Develop APIs, connectors, webhooks, and automated workflows. Work with structured and unstructured data to support applications and AI solutions. Identify opportunities where software, automation, and AI can reduce manual business processes. Design integrations and services that can be reused across multiple business functions. Cloud Engineering & Deployment Build and deploy applications primarily within Microsoft Azure. Participate in application deployment, CI/CD, testing, monitoring, and release processes. Monitor and troubleshoot production applications and integrations. Build solutions with appropriate consideration for scalability, reliability, security, and cost. Governance, Security & Responsible AI Ensure applications and AI solutions align with Trace3 security, privacy, governance, and data protection standards. Implement appropriate controls around access to enterprise data and actions performed by AI-enabled applications. Partner with AI leadership to evaluate risks, guardrails, and new AI capabilities before deployment. Collaboration & Innovation Partner with AI leadership and business stakeholders to translate business problems into technical solutions. Prototype and evaluate new ideas while helping successful concepts move into production. Communicate technical concepts and tradeoffs to both technical and nontechnical stakeholders. Contribute to shared engineering standards, reusable components, and development best practices. Evaluate emerging AI technologies based on their practical value to the orga